Now Hiring: Customer Service Assistant

Job Title: Customer Service Assistant

Seeking friendly, outgoing personality to assist customers, volunteers, and potential adopters at the Humane Society of North Iowa animal shelter. Must be willing to work with the public and with animals. Basic computer knowledge a plus. Must have valid driver’s license and reliable transportation. Must be 18 to apply.

Working conditions: Fast-paced environment. Working with the public and animals is required. Noise level in work environment may be loud, lifting up to 40 pounds or more may be required.

Hours: Up to 35/week during shelter hours: Tuesday-Friday (10:00 am-5:00 pm), and Saturday (10:00 am-2:00 pm)

Wage: $12.00/hour

• Greeting the public and volunteers in a warm and friendly manner
• Presenting animals to the public and assisting in adoption process
• Answering the telephone and covering the front desk
• Assisting with record keeping as directed
• Socializing and caring for shelter animals; reporting any medical or behavioral concerns
• Educating the public about our procedures and philosophies and increasing general awareness of animal issues
• Providing direct animal care including grooming, bathing, or administering medications as needed or as directed
• Assisting in transporting animals to and from veterinarian’s office
• Cleaning animal and shelter areas on an as needed basis
• Picking up and organizing food, medical supplies, and shelter supplies
• Filling in for kennel staff as needed
• Maintaining professional and ethical standards in all shelter affairs including confidentiality and positive communication skills.

Must be 18 to apply to have a reliable form of transportation.

Click here for application and instructions.