Now Hiring!

Adorable friends, girl and her puppy

The Humane Society of North Iowa is a fun and rewarding place to work!  If you are a compassionate person who loves animals, this just might be the place for you! Please apply in person during our open shelter hours: Tues-Fri (10-5), Wed (10-7) and Sat (10-4)  We currently have the following openings:

Job Title: Customer Service Assistant

Reports to: Shelter Manager, Executive Director

Qualifications:  Seeking friendly, outgoing personality to assist customers, volunteers, and potential adopters at the Humane Society of North Iowa animal shelter.  Must be willing to work with the public and with animals.  Basic computer knowledge a plus.  Must have valid driver’s license and reliable transportation. Must be 18 to apply.

Education requirement:  High school diploma or equivalent.

Working conditions: Fast-paced environment.  Working with the public and animals is required. Noise level in work environment may be loud, lifting up to 40 pounds or more may be required.

Employees supervised: none

Hours: Up to 35/week during shelter hours: Tuesday-Friday (10:00am-5:00pm), Wednesday (10:00-7:00pm) and Saturday (10:00am-4:00pm)

Wage: $8.00/hour + opportunity for $.25 increases upon positive performance reviews at 90 and 180 days.


  • Greeting the public and volunteers in a warm and friendly manner
  • Educating the public about our procedures and philosophies and increasing general awareness of animal issues
  • Presenting animals to the public and assisting in adoption process
  • Answering the telephone and covering the front desk
  • Assisting with record keeping as directed
  • Exercising and caring for shelter animals; reporting any medical or behavioral concerns
  • Providing direct animal care including grooming, bathing, or administering medications as needed or as directed
  • Assisting in transporting animals to and from veterinarian’s office
  • Cleaning animal and shelter areas on an as needed basis
  • Picking up and organizing food, medical supplies, and shelter supplies
  • Filling in for kennel staff as needed
  • Performing other duties as directed
  • Maintaining professional and ethical standards in all shelter affairs including confidentiality and positive communication skills.
  • Adhering to all policies adopted by the Board of Directors